Frequently Asked Questions

Solar Maintenance FAQs

FAQ

Here are answers to common questions we receive. You can also call or text us at 602-529-3765 if you need more information.

How do I book an appointment?

You can book an appointment with us directly on our website, or you can schedule one by reaching out to our team via text, call or email.

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602-529-3765‬

[email protected]

Do I need to be present while you are completing my service?

Of course not! As long as you provide your gate code and give us your permission, we will have no problem providing our standard 5-star solar maintenance services. Ideally, we would love to show you our work in person and make sure you are 100% satisfied with our service. If you can not present, no worries! We will make sure to update you while we are onsite with photos of your service via text.

Do you need power or water source to clean my solar system?

Our Solar Guardian AZ trucks come fully equipped with both power and a deionized water tank, but we do require connection to a water source to complete our service. Our aim is to deliver the cleanest car possible while keeping costs to a minimum for you.

Do I need to pay upfront to schedule an appointment?

Not at all! While we do ask our customers to provide a card on file to ensure an easy checkout experience, we won’t charge you until your appointment is successfully completed. Your satisfaction comes first, and we believe in fair and transparent billing.

If your project is over $600 we may request a deposit in order to secure the materials necessary to complete your project.

How do I pay?

We accept check, cash, cards, zelle, and venmo.

What areas do you service?

We happily service Gilbert, Mesa, Chandler, Tempe, Scottsdale, Paradise Valley, Chandler Heights, Queen Creek, Apache Junction, San Tan Valley, and select parts of Phoenix. At Solar Guardian AZ, we offer premium solar panel cleaning and maintenance services near you and throughout The Valley.

What is your cancelation or rescheduling policy?

We have a 24 hour cancelation/rescheduling policy. Once you have booked an with us, it means that we have reserved time in our schedule exclusively for you. If you choose to cancel or reschedule your appointment less than 24 hours before it is scheduled, you will be subject to a $50 cancelation/rescheduling fee. Please refer to our Cancellation and Rescheduling Policy for more details.

What are you hours of operation?

We are open Monday through Saturday from 7am to 7pm. You can text or email us 24/7 and our staff will promptly get back to you during business hours.

How do I know when you are coming to my home?

We strive to provide exceptional customers service. Your Solar Guardian Pro will keep you updated via Text or Phone Call when they are on their way or have arrived. Our system also sends automatic reminders via email and text prior to your scheduled appointment.

Can I schedule roof cleaning only?

We specialize in solar system maintenance, therefore our add-on services are exclusive to homeowners with a solar system.


Solar Guardian AZ

Address: 3255 S Dorsey Ln Tempe AZ, 85282

Email: [email protected]

Phone: 602-529-3765‬

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At Solar Guardian AZ, we’re not just in the business of cleaning solar systems; we’re in the business of helping you. Simply book an appointment for a loved one or tell someone about us by clicking the button below.

Our customers love us and YOU will too!

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Solar Guardian is more than solar panel cleaning. When you choose us, you’re choosing a happy, healthy solar system. Welcome to the family.

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